Ocean Rider, Inc. is a Hawaiian-based seahorse aquarium that follows strict organic, "good farming" practices in raising seahorses and other aquatic life. Get Started Today!

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Basic Policy

Be Sure To Read ALL of the FAQ's and the Purchasing Policy at time of order.

LIVESTOCK

Because our truly tropical, farm raised sea horses are rare, exotic and endangered Ocean Rider takes great care and time to hand raise your pets and in the personalized packaging of your pets.

Please help us to assure that your exotic pets have a happy and long life by making sure your tank is cycled properly before stocking, that your aquarium water quality parameters are within acceptable ranges, and that you follow our acclimation, care and feeding instructions.

Ocean Rider® makes every effort to keep the shipping charges as low as possible without jeopardizing the health of your new pets, feeds, and plants. The use of very sophisticated packing techniques using FedEx overnight service guarantees that your pet has a safe trip.

Because of our excellent packing techniques and the extreme high health and hardiness of our seahorses you do not have to worry about live arrival because they will ARRIVE ALIVE -- WE GUARANTEE IT!!! Terms must be followed exactly to qualify.

Ocean Rider Mustangs®, Sunbursts®, Fire Reds®, Gigantes®, Brazileros®,Mo'olios® Pintos®, and Pixies® are proprietary lines that are a registered trade mark ® Offspring cannot be sold or traded. There are NO exceptions to this policy.Violatoers will be prosecuted. If the item(s) you order are out of stock, or if there is a reserve waiting list we will notify you.

LIVESTOCK HEALTH

You will be happy to know that the Ocean Rider Aquafarm maintains a certified "high health" status by the State of Hawaii.We will send you a certificate of authencity and high health with your seahorse. All our animals are extremely healthy, active, vibrant and free of pathogenic parasites, virus's and bacteria. This translates to a longer, healthier and happier life for you and your OR's!!!!!.

LIVESTOCK RETURN

We do not allow the return of livestock. This is done to protect the lives of the fish and animals which have no chance of survival unless packaged properly, including the use of oxygen. This is also done to protect the strict quarantine policy at Ocean Rider

DRY GOODS

All dry goods are shipped via Fed Ex 2 day service or UPS ground when purchased separately. Approximate cost is $10.00 for 1 to 3 items.

CUSTOMER SATISFACTION

Helping you to be a happy sea horse keeper is our goal! Ocean Rider® works very hard to provide you with unique top quality tropical farm- raised sea horses. Our "high health" animals are domesticated,healthy, free of pathogens and trained to eat frozen mysis shrimp enhanced with Vibrance. We back our product with excellent e-mail service and information. If you follow our advice we feel that you will be thrilled with our sea horses and be rewarded with many years of relaxation and enjoyment.

We do not guarantee sex, size or color of sea horse or breeding success nor can we be held responsible for disease related problems if proper acclimation procedures are not followed, if quarantine procedures for the introduction of wild caught specimens are not followed properly either prior to or after the introduction of OR specimens, or if you follow poor advice or follow good advice poorly.

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TripAdvisor Certificate of Excellence

TripAdvisor Certificate of Excellence

 

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Design & Development: Gatman Inc.