" Hi There! It's been a little over a week now since I received my shipment of Sunbursts and I wanted to let you all know how impressed I've been! I had called you the day they were to be shipped because of my worries over a Mid-Atlantic snow storm that was forecast to hit our region (which included the Memphis Fed-Ex hub) on the seahorse scheduled arrival. I spoke with Carol, who was more than helpful in "calming my fears" and most of all, Carol was the example of stellar customer service! To my amazement, the Sunbursts arrived to my hometown of Fredericksburg, Virginia on time and just as you promised, as healthy and active as I have ever seen, and in a snow storm to boot!! Anyway, what I really wanted to convey is that I have never seen such beautiful, hardy, robust and active seahorese ever...anywhere!! I am still in awe of their health and beauty! They are trully amazing to watch and feed! My only hope is that I can keep them as healthy and active as they arrived to me(as you promised they would!),so that I can set up another tank and place another order!! My sincerest thanks and gratitude to all of you! You all are the best, bar none!! I couldn't be happier with the seahorses and with your customer service!! Thank you to all!!"
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Testimonials About Our Seahorses
Many Ocean Rider and Seahorse.com Customers and Associates have sent us testimonials.
We are proud of what they have to say about our products and services, and the information we provide to help make their enjoyment of seahorses and marine life all that more fun and successful.
If you are a satisfied customer or Ocean Rider Club Member, we welcome your testimonial and encourage that you sends your comments. Send us your comments...
Below Are Some Of Our Recent Customer Testimonials About Our Seahorses.
"The customer support was/is just amazing. The seahorses we bought from Oceanrider arrived in great condition, healthy, not shy at all and adapted very quickly to their new home. They are very social, so much fun and their colors are stunning. This is definitely a place I recommend to anyone interested in Seahorses."
"Dear Carol, I just wanted to tell you thank you for the beautiful Sunbursts that I just received from you! They are a really lovely pair. And it looks like you were most generous with the red shrimp as well. Thanks again for the wonderful service and the beautiful, healthy seahorses."
"I received the 2 banded pipes last week and am happy to say they look great and are doing fine. I look forward to my next purchase, probably mustangs. Thanks very much."
"Received them yesterday and they are beautiful—just what I hoped they would be—thanks!"
"Been a fan of OR for more than 7-8 years now. You guys are amongst the most skillful and conscientious minded online vendors and researchers I have come across. Thanks for all that you do."
"Hey guys! I know I emailed earlier with all the details of my new seahorse's arrival, but I just wanted to let you know that these are the most beautiful seahorses I've seen. Just last week I was at my LFS and they had 3 seahorses for sale. I sat looking at them for some time just observing. They looked very healthy to me, but I had already determined I was buying mine from Ocean Rider and had no intention of changing my mind, even though the owner tried to convince me that I should. The seahorses you sent me are like nothing I've ever seen in a LFS. I now know what a beautiful, healthy seahorse really looks like. The ones in the pet store don't even compare to the size and beauty of the seahorses I recieved today from Ocean Rider. Thanks so Much for Everything!"
"Thank you for all of the information. This course was fantastic!! We are looking forward to bringing our new Seahorses home, once we are completely ready of course. I would definitely recommend this program to others!"
"Aloha, Carol so excited everyone looks great.10 degree michigan cold couldn't hurt these guys.They look better than most specimen i bring home from the fish store 5 minutes away. arrived at 9:55 equalizing tempuratue started at 9:57. 10:07 first cup in bag .10:15 one cup out one cup in.10:22 another cup in and out 10:30 released and exploring!!! Excellent you guys are awesome I most assuredly will be a repeat customer thank you so much and keep up the wonderful work you all are doing there in Kona. Thank you,"
"Just wanted to let you know that Trigger, Sunny, Milo and Venus arrived safely 2 weeks ago and acclimated quickly. The ladies really scarf up the food at their abalone shell feeding station. Milo has been the "shy feeder", but after reviewing the forum (again and again) I didn't get too nervous or panic, he wasn't concave so may have been eating 'pods when I wasn't looking. I started target feeding him since he wasn't going to the feeding station and he's getting much bolder now. Trigger is all a stallion should be: boy or girl, he wraps tails and dances! After 9 months of planning for them, they have really exceeded my expectations! Mahalo! Pete's down to earth guides and advice are priceless! He is the reason I learned that I could confidently do this, especially with your exceptional seahorses. I cringe when I see seahorses on the 'net for $19.99. I believe you get what you pay for... and I have no regrets for the cost. I love all my fish in my other reef tank. But seahorses evoke a much higher emotion...more like my dogs, cats and birds. Some day in the future in a bigger house, I'll have a bigger seahorse tank and you can expect to hear from me again.
"Just emailing to say thank you for working with me to bring me two beautiful H. erectus seahorses. I am thoroughly pleased and they are doing very well so far. When they first arrived, one was slightly tipsy, but I believe this may be due to the fact that they had not seen light for two days. They are now both doing fine in the tank set up. The lighter female seahorse is especially doing well; she has shown no signs of sickness or over-stress at all. I am feeding them piscine frozen mysis. I will be sure to keep in touch and let you know of any changes. Thank you much!"
"OMG. This pony is really spectacular! MAHALO! What a regal animal. He's almost done acclimating now. Thanks again."
"Aloha! I am moved by your appearance on Andy's show. I live by myself, on the beautiful island of Kauai. I am fortunate to live next to the ocean, and love all its wonder. Could I possibly be a good owner of a sea horse pet?"
"You did the BEST!!!!!!!!!!!!!!!! They are beautiful. I am so excited. Had to take off work today just to see them. Picked them up at about 8:40 this am. Thanks so much. Talk to you soon. Now that we are so hooked on seahorses. "
"Just to let you know Spikeys arrived. Loved the colors. Acclaimated very quickly. I am very happy with my order and hope to order more soon. Thank you very much!"