Thank=you for all of your help trying to resolve this situation. It is unfortunate that Ocean Rider does not value good customer relations. They only seem to respond to emails when enquiring about a purchase. Forget trying to talk with them on the phone. I was not given the courtesy of a reply to 2 emails or from your correspondence with them. Pete, your have been terrific with your communication and common sensibilities. I value your feedback and advise.
I find it very misleading to sell a mated pair of seahorses and yet not stand behind the order when they turn out to be same sexed. The generous offer of 100 free volcanoe shrimp on my next order is insufficient enough for me to want to place another order with them. If I were to place an order for 2 more females, so that I will have 3 pairs , and the sex is not guaranteed, I am spending alot of $ hoping that I do get what I ordered. It would be a crap shoot. They would not be able to take that order in the first place due to their policies, so I am forced to go elsewhere to get the 2 females that are needed so that I have pairs of seahorses. I am sure I can find a reputable breeder that will be able to properly sex their seahorses and stand behind it. If they are sold too young to sex properly then they should be sold a little older so that when you buy a mated pair , that is what you get. Buyers Beware.
On a positive note the seahorses we did receive are all doing well with the exception of having 3 males fighting at times over the over persued female.
I hope that this is allowed to post.