Wanted to Let You All Know How Impressed I’ve Been
Hi There! It’s been a little over a week now since I received my shipment of Sunbursts and I wanted to let you all know how impressed I’ve been! I had called you the day they were to be shipped because of my worries over a Mid-Atlantic snow storm that was forecast to hit our region (which included the Memphis Fed-Ex hub) on the seahorse scheduled arrival. I spoke with Carol, who was more than helpful in “calming my fears” and most of all, Carol was the example of stellar customer service! To my amazement, the Sunbursts arrived to my hometown of Fredericksburg, Virginia on time and just as you promised, as healthy and active as I have ever seen, and in a snow storm to boot!! Anyway, what I really wanted to convey is that I have never seen such beautiful, hardy, robust and active seahorese ever…anywhere!! I am still in awe of their health and beauty! They are trully amazing to watch and feed! My only hope is that I can keep them as healthy and active as they arrived to me (as you promised they would!), so that I can set up another tank and place another order!! My sincerest thanks and gratitude to all of you! You all are the best, bar none!! I couldn’t be happier with the seahorses and with your customer service!! Thank you to all!!
All Are Fine and Growing
I have had your pipefish for several months now all are fine and growing. I tried from other sources with no success,thanks OR. Also the stangs and sun-bs are great and very healthy. Yours truly
Hi again Craig (Ocean Rider Crew. Well my new ponies arrived today and I must say they both look absolutely fantastic. Definitely a very very happy customer of yours.The female Has outrageous coloring and striking lines, spikes and patterns. And the male mustang is also a magnificent Orange coloring as well. Great job with picking these guys out for me…thanks. So needless to say they are both way above my expectations. Thanks so much for making my first & now second Seahorse venture a fun and exciting experience.They are all doing fantastic. All of them are so wonderfully different in appearance and behavior. Fantastic color contrast…all of them. Please let me know as soon as the Red Brazilero’s are large enough to sell. You have a guaranteed sale with me for the nicest mated pair that you have available.Thanks a million Craig … Aloha!
They Acclimated Beautifully
Hi. Just wanted to let you know that I received my order today & everything is good. They acclimated beautifully. I actually wanted them held until next Thursday 4/21 but everything worked out ok. Thanks.
I Am Very Satisfied.
I attached some photos of my new arrived healthy Mustangs. They arrived alive and well. The female full eggs, poor gal, about 5 minutes after being introduced into the tank, had an accident and spilled out what I would guess to be about 50 or so bright orange eggs. She was good about recovering herself though. She automatically dove down to the ball sponge in the tank and held her opening against it for about 30 minutes or so. I think she probably still has eggs in her from the looks of her. I hope so anyways. If not, better luck next time. I really appreciate your speedy delivery, and well done packaging. I think they are going to do great! Later in the tank you may be able to see that they are still doing well and adjusting with the other Mustangs around the 2 hour mark. I am very satisfied. Thank You!